Privacy Policy

1. Introduction

Welcome to CV Optimizer ('we', 'us', or 'our'). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website at cvoptimizer.com and use our services. Please read this policy carefully. If you disagree with any of its terms, please discontinue use of the site.

2. Information We Collect

We collect personal information that you voluntarily provide to us when registering, using our services, or contacting us. This includes: • Email address • First name and last name • Phone number • Address, state, province, ZIP/postal code, and city • Social media profile information (e.g. when you use social sign-in features)

We also automatically collect certain information when you visit our website, including your IP address, browser type, operating system, referring URLs, and pages viewed, primarily through the analytics tools described below.

3. How We Use Your Information

We use the personal information we collect for the following purposes: • To create and manage your account • To provide and improve our CV optimisation and career tools • To process payments for premium features • To send you service-related emails, updates, and marketing communications (where you have opted in) • To display relevant advertising via Google AdSense and AdMob • To analyse usage patterns and improve our website through Google Analytics and Firebase • To comply with legal obligations

4. Analytics and Tracking Tools

We use third-party analytics and tracking services to understand how users interact with our website:

Google Analytics Google Analytics is a web analytics service provided by Google LLC. It uses cookies and similar tracking technologies to collect and analyse information about your use of our website. Google may use this data to contextualise and personalise ads within its own advertising network. You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on, available at https://tools.google.com/dlpage/gaoptout.

Firebase We use Firebase, a platform developed by Google, for analytics, authentication, and performance monitoring. Firebase may collect certain device and usage data. For more information, please see Google's Privacy Policy at https://policies.google.com/privacy.

5. Advertising

We display advertisements on our website through the following platforms:

Google AdSense We use Google AdSense to display ads. Google AdSense uses cookies to serve ads based on your prior visits to our website or other websites. You may opt out of personalised advertising by visiting https://www.google.com/settings/ads.

AdMob by Google Our app may display ads served by AdMob, Google's mobile advertising platform. AdMob uses device identifiers to personalise ads. You can opt out of interest-based advertising through your device settings.

6. Email Communications

We use GetResponse to send email communications to our users. You may receive transactional emails (related to your account or services) as well as marketing emails if you have opted in. You can unsubscribe from marketing emails at any time by clicking the unsubscribe link in any email or by contacting us at support@cvoptimizer.com. GetResponse's privacy policy can be reviewed at https://www.getresponse.com/legal/privacy.

7. Payment Processing

We offer paid products and services. Payments are processed through the following third-party providers: • PayPal — https://www.paypal.com/uk/legalhub/privacy-full • Stripe — https://stripe.com/gb/privacy • Google Play In-App Payments — https://payments.google.com/payments/apis-secure/get_legal_document?ldo=0&ldt=privacynotice

We do not store your full payment card details on our servers. All payment data is processed securely by our payment providers in accordance with PCI-DSS standards.

8. Cookies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small data files stored on your device. We use: • Essential cookies — required for the website to function correctly • Analytics cookies — to understand how users navigate our site (Google Analytics, Firebase) • Advertising cookies — to display relevant ads (Google AdSense, AdMob)

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, some parts of our site may not function properly.

9. Your Rights Under GDPR

If you are located in the European Union or European Economic Area, you have certain rights under the General Data Protection Regulation (GDPR), which has been in effect since 25 May 2018. These include: • The right to access — you can request a copy of the personal data we hold about you • The right to rectification — you can ask us to correct inaccurate or incomplete data • The right to erasure — you can request that we delete your personal data • The right to restrict processing — you can ask us to limit how we use your data • The right to data portability — you can request your data in a structured, machine-readable format • The right to object — you can object to our processing of your personal data

To exercise any of these rights, please contact us at support@cvoptimizer.com. We will respond within 30 days.

Our lawful bases for processing your personal data are: (a) your consent, (b) performance of a contract, and (c) our legitimate interests in operating and improving our services.

10. Your Rights Under CCPA and CPRA (California Residents)

If you are a California resident, the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA), gives you specific rights regarding your personal information. These rights include: • The right to know what personal information we collect, use, disclose, and sell • The right to delete personal information we have collected from you • The right to opt out of the sale or sharing of your personal information • The right to correct inaccurate personal information • The right to limit the use and disclosure of sensitive personal information • The right to non-discrimination for exercising your privacy rights

We do not sell your personal information to third parties. To exercise your California privacy rights, please contact us at support@cvoptimizer.com.

11. Children's Privacy (COPPA)

Our website may collect information from children under the age of 13. The Children's Online Privacy Protection Act (COPPA) requires that we obtain verifiable parental consent before collecting personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information without your consent, please contact us immediately at support@cvoptimizer.com so we can take steps to remove that information. We do not knowingly market directly to children under 13 and take reasonable precautions to ensure that any collection of children's data complies with COPPA requirements.

12. Third-Party Websites

Our website may contain links to third-party websites. We have no control over the content, privacy policies, or practices of any third-party sites and assume no responsibility for them. We encourage you to review the privacy policy of any third-party website you visit.

13. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you with our services. We may also retain certain information for longer periods as required by law or for legitimate business purposes such as fraud prevention, legal compliance, and dispute resolution. When we no longer need your data, we will securely delete or anonymise it.

14. Data Security

We take the security of your personal information seriously and implement appropriate technical and organisational measures to protect it against unauthorised access, alteration, disclosure, or destruction. These measures include encrypted data transmission (HTTPS), secure authentication, and access controls. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

15. International Data Transfers

As an operator based in the United Kingdom, we may transfer your personal data to countries outside the UK and EEA in order to use the third-party services described in this policy (such as Google, Stripe, and GetResponse). Where we do so, we ensure appropriate safeguards are in place in accordance with applicable data protection law, such as the use of Standard Contractual Clauses.

16. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by updating the 'Last updated' date at the top of this document and, where appropriate, by sending you an email notification. We encourage you to review this policy periodically.

17. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, please contact us at:

CV Optimizer Email: support@cvoptimizer.com Website: https://cvoptimizer.com